Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Portpatrick | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Portpatrick collects, uses, and safeguards your information in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Portpatrick is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Portpatrick and across the UK. We act as the Data Controller for all personal information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, address, and contact information
Health and medical information: Medical history, current medications, weight, BMI, and relevant health conditions
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and browsing behaviour on our website
Communications: Records of any correspondence between you and our team

3. How We Use Your Data

We use your personal and medical data for the following purposes:

To assess your suitability for weight loss treatment safely and responsibly
To allow our registered pharmacist to review and approve your consultation
To dispense and deliver your medication, typically within 1 working day of pharmacist approval
To maintain accurate clinical records as required by GPhC standards
To communicate with you regarding your treatment, orders, or any safety concerns
To comply with our legal and regulatory obligations

We process special category health data under Article 9(2)(h) UK GDPR, as it is necessary for the provision of health care and treatment by a health professional.

4. Cookies

Our website uses cookies to improve your experience and help us understand how visitors use our site. Cookies we use include:

Essential cookies: Required for the website to function correctly
Analytics cookies: Help us understand site usage so we can improve our service
Functional cookies: Remember your preferences to personalise your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data to any third party. We may share your information only in the following circumstances:

Healthcare professionals: Where clinically necessary, to ensure your safe treatment
Delivery partners: To fulfil your medication order securely and discreetly
Payment processors: To handle transactions securely on our behalf
Regulatory bodies: Where required by law, such as the GPhC or NHS bodies
IT and software providers: Who support our systems under strict data processing agreements

All third parties we work with are required to handle your data securely and in line with UK GDPR requirements.

6. Data Retention

We retain clinical and personal records for a minimum of 8 years in line with NHS and GPhC guidance, or longer where required by law. Payment data is retained only as long as necessary for financial and legal compliance purposes.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely, and access is restricted to authorised personnel only.

8. Your Privacy Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate data, request deletion of your data where appropriate, and object to or restrict certain types of processing. You may also request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to make a data-related request, please contact us:

Pharmacy Weight Loss Portpatrick
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.